Help Center

Frequently Asked Questions

Everything you need to know about Bellecali. Can't find your answer? Contact us.

📌 Other
Bellecali is a small, independent studio that makes simple apps for families. Each app has its own page here with a privacy policy and a support page.
Our iPhone and iPad apps are on the App Store. Each app's page on this site links straight to its App Store listing.
No. Our apps work on their own, with no sign-up. An account on this site is optional and only lets you follow your support messages and manage newsletter emails.
Our apps are built to keep your information on your device. Each app's privacy policy, linked from its page, explains exactly what it stores and which permissions it asks for.
No. We don't show ads, use tracking, or sell or share your information.
Open the app's page on this site and choose Support. You'll find answers to common questions and a form that reaches us directly. You can also use the Contact page.
We read every message and usually reply within a few days.
Please do. Send it through the app's support page or the Contact page. Many of our features started as a parent's suggestion.
On the sign-in page, click "Forgot your password?" and enter your email address. You'll receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.
Sign in, open your Profile and choose Delete Account. Your account and support history are removed. Deleting an account here doesn't affect the apps on your device.

Still have questions?

We'll get back to you within 1–2 business days.

Contact us →